Privacy Policy

Last updated: May 2026

1. Who We Are

This website is operated by Steve & Danny Vernon, owners and managers of The Lillie's Pad vacation rental located at 102 Juniper Road, Ruidoso, NM (“we,” “us,” or “our”). You can reach us at thelilliespadproperty@gmail.com.

2. Information We Collect

When you submit a booking inquiry through our contact form, we collect:

  • Full name
  • Email address
  • Phone number
  • Requested check-in and check-out dates
  • Number of guests
  • Any message or special requests you choose to include

We do not collect payment information through this website. Bookings made via Airbnb or Booking.com are subject to those platforms' privacy policies.

3. How We Use Your Information

We use the information you provide solely to:

  • Respond to your booking inquiry
  • Confirm availability and coordinate your stay
  • Contact you regarding your reservation

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage

Inquiry data is stored securely in Google Firebase (Firestore). Google's infrastructure is compliant with industry-standard security practices. We retain inquiry data only as long as reasonably necessary to manage bookings and respond to inquiries.

5. Cookies

This website does not use tracking cookies or advertising cookies. Basic session functionality may rely on browser storage but no personal data is stored in cookies.

6. Third-Party Links

This site contains links to Airbnb and Booking.com. We are not responsible for the privacy practices of those platforms. Please review their respective privacy policies before submitting information on their sites.

7. Your Rights

You may request that we delete or correct any personal information we hold about you by contacting us at thelilliespadproperty@gmail.com. We will respond within a reasonable timeframe.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

9. Contact

Questions about this policy? Email us at thelilliespadproperty@gmail.com or call (806) 831-4207.